Payment Policy

Thank you for shopping with us! We offer a variety of secure payment options for your convenience.

Payment Methods:

• Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Please ensure your billing information matches the information on file with your credit card company.

Payment Processing:

Payment for your order will be processed securely through a trusted payment gateway immediately upon checkout. Please double-check your billing information to avoid any delays in processing your order.

Sales Tax:

Sales tax will be applied to your order based on the shipping address you provide at checkout. The exact tax rate will be calculated and displayed during checkout before you confirm your purchase.

Payment Security:

We take the security of your payment information very seriously. All transactions are encrypted using industry-standard protocols and processed through a secure payment gateway to ensure your information is protected.

Order Cancellation:

If you need to cancel an order, please contact us as soon as possible at support@bigkus.com. We can only cancel orders within 6 hour of placement. Orders that have already begun processing cannot be canceled.

Refunds:

For more information on our return and refund policy, please visit our dedicated Returns & Refunds Policy page here. We offer refunds for eligible items returned within 30 days of purchase in their original condition. Refunds will be processed to the original payment method used.

Payment Disputes:

If you have any issues or disputes regarding your payment, please contact us immediately at support@bigkus.com so we can assist you in resolving the problem.

Customer Support:

Our friendly customer service team is very heppy to help! Feel free to reach out to us by email at support@bigkus.com.