Privacy Policy
Section 1 – What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Section 2 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at [email protected].
Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 – Website Platform
Our store is built and operated on the WooCommerce platform, a plugin for WordPress. WooCommerce allows us to manage our online store effectively and securely.
Your data is stored on secure servers managed by us. All payment and personal data collected during transactions are encrypted and processed according to industry-standard security practices.
Section 5 – Payments
We offer secure payment options, including:
- Credit Card: Payments made via major credit card providers, processed through a secure gateway.
- PayPal: A trusted payment service ensuring secure transactions.
All payment details are encrypted during transmission and processed according to industry-standard security practices, such as PCI-DSS compliance. We do not store your credit card information on our servers. Once your transaction is complete, your payment data is securely handled by our payment processors.
If you have any concerns or questions about payments, please contact us at [email protected].
Section 6 – Third-party services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.
Section 7 – Security
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with sensitive information, such as credit card details, the data is encrypted using secure socket layer technology (SSL) and stored securely. While no method of electronic transmission or storage is 100% secure, we comply with PCI-DSS requirements and follow additional security standards.
Section 8 – Cookies
Here is a list of cookies that we use. These cookies help us provide a seamless shopping experience and analyze website traffic:
- Session cookies: Temporary cookies used to manage your session on our site.
- Analytics cookies: Used to track website performance and user behavior.
- Functional cookies: Enable website functionality like saving items in your cart.
You can choose to disable cookies in your browser settings; however, this may affect your ability to use some features on our website.
Section 9 – Age of consent
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.
Section 10 – Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon being posted on our website. If we make material changes, we will notify you via email or through a notice on our website.
Contact Information
Website name: Bigkus
Company name: REFINED OUTFIT LTD
Company number: 15032442
Address: 24 Holly Pl, Stoke-on-Trent ST4 3BU, UK
Email: [email protected]
Phone: +447418368198
Customer support: Monday to Friday, 9:00 a.m. to 5:00 p.m.